TWENTY + MAILFINO
Professional newsletters for your Twenty contacts
Import People or supported saved Views from Twenty into mailfino. Design and send newsletters, transfer form data and record selected delivery, unsubscribe and complaint events as Notes.
- Direct REST API connection
- People and saved Views
- Forms and CRM Notes
TWENTY REMAINS YOUR CONTACT DATABASE
Use Twenty for CRM and mailfino for newsletters
Twenty sends personal and workflow-driven emails. For newsletters and larger campaigns, Twenty itself recommends a specialist email marketing system. This is exactly where the newsletter integration for Twenty CRM complements the system.
- Design newsletters visually with drag and drop
- Customize desktop and mobile views
- Connect forms, sending and reporting in one newsletter process
Clear responsibilities: Twenty organizes People, Companies and sales processes. mailfino handles newsletter design, sending and reporting.
PEOPLE AND SAVED VIEWS
Turn your Twenty selection into a newsletter audience
Import all accessible People or a saved People View using supported filters. Choose your audience in Twenty, then import it into mailfino. Views support simple Boolean “is” and text “contains” filters.
- Import the primary email address, names and approved standard fields
- Use simple saved Views as reusable import sources
- Recognize People by their stable Twenty ID when importing again
01 · TWENTY
Organize your audience
Maintain People and narrow the selection with suitable saved Views for repeated use.
02 · MAILFINO
Import recipients
Assign the selected source to a mailfino list and import the fields you need.
03 · NEWSLETTER
Design and send
Create content, check its mobile appearance, send and analyze the results.
FORMS AND FIELD MAPPING
Create and update Twenty contacts from your forms
Create or update People in Twenty from mailfino forms. Choose which form fields map to the supported Twenty fields.
- Identify existing People by an exact email address
- Create a new person when there is no match
- Safely flag multiple matches for review
Sending permission stays clearly defined: Consent and opt-out fields are not interpreted solely by their names. mailfino manages unsubscribes and suppressions.
NEWSLETTER CONTEXT IN YOUR CRM
Give sales and service teams newsletter context
Selected events appear as Notes on the linked person. The person must first have been linked to their Twenty record through an import or form transfer.
- Record successful and failed deliveries
- Make unsubscribes and complaints visible
- Keep repeated events from creating duplicate Notes
Manage suppression lists and unsubscribes in mailfino.
DIRECT REST API CONNECTION
Limit access with a dedicated API role
A dedicated Twenty API role limits access to the permissions needed for importing, form transfers and Notes.
- Check the connection and metadata before saving
- Separate read and write permissions by process
- Revoke the API key in Twenty when needed
View setup instructions in the manual
Choose deployment to fit your Twenty environment: The integration works with reachable Twenty Cloud and self-hosted instances. mailfino can run in the cloud, as a commercial self-hosted edition or as Enterprise; Selfhosting Lite does not include integrations.
Ready for newsletters with Twenty?
FAQ
Questions about the Twenty newsletter integration
Can Twenty send newsletters itself?
Twenty sends personal and workflow-driven emails. For newsletters and larger campaigns, Twenty points to specialist email marketing systems. mailfino handles this newsletter process.
When is it worth using mailfino alongside Twenty?
When your team wants to design newsletters in a specialist visual editor, customize the mobile view and use forms, sending and reporting in a connected newsletter process.
Which deployment models support the Twenty integration?
The integration works with reachable Twenty Cloud and self-hosted instances. mailfino can run in the cloud, as a commercial self-hosted edition or as Enterprise. Selfhosting Lite does not include integrations.
Which contacts can mailfino import?
All People accessible to the API key or a supported saved People View are available as sources. Simple Boolean “is” filters and text “contains” filters are documented for Views; more complex filter combinations cannot be evaluated as import filters.
How are contacts matched when importing again?
mailfino stores the Twenty People ID as a remote key. The same person is recognized and updated on repeat imports; People removed from Twenty are not automatically deleted from mailfino.
What happens when a form is submitted?
If exactly one email match is found, it is updated. If no match is found, a new person is created. Multiple matches are flagged for review. Only mapped and approved fields are written.
Which events appear as Notes?
Successful and failed deliveries, unsubscribes and complaints are supported. A stable marker prevents duplicate Notes when an event is repeated.
What is needed for the connection?
You need the reachable URL of your Twenty instance, an API key and a role with the permissions required for importing, forms and Notes.
Are Twenty webhooks used?
No. The integration does not currently receive Twenty webhooks. Changes are imported through an import or repeat import.
